Clearing Browser Cache/History

The browser history, or cache, can sometimes cause the Bizview application to fail when loading a report or form. The symptom appears as if the browser freezes.To solve this the browser cache, or history, needs to be cleared.

This topic contains the following sections:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Microsoft Edge

Internet Explorer

Press ALT to show menus and then go toTools > Internet Options > Browsing History > Delete:

Mozilla Firefox

1. Click the menu button .
2. Go to Settings > Advanced > Network tab.
3. Click Clear Now:

Google Chrome

Click the icon in the upper-right corner and select More Tools > Clear browsing data:

Microsoft Edge

1. Click the icon in the upper-right corner and select Settings (or press CTRL + SHIFT + Delete).
2. Click on Settings in the menu that appears:

   

3. Click Choose what to clear:



4. Select, at least, Cookies and saved website data and Cached data and files:

   

   You can turn "Always clear this when I close the browser" to On, and Microsoft Edge will clear this automatically every time you close your browser.